Privacy Policy

Sri Peta Anjaneya Swamy Temple, Kurnool, conducts an annual Brahmotsavam festival and manages seva bookings for devotees through this website, operated by the temple and its Brahmotsavam organizing committee. This policy explains what information we collect when you book a seva, message us on WhatsApp, or otherwise use this site, and how we use, share, and protect it.

• Seva booking form: full name, mobile number, gotra, email address (optional), postal address, a "care of" name if you provide one, the seva(s) you select, the amount you tell us you paid, and the UPI/bank reference number (UTR) you enter for that payment.
• WhatsApp messages: if you message our temple WhatsApp number, we receive your WhatsApp profile name, phone number, and whatever you send us — text, voice notes, images, video, documents, or a location you choose to share. We also keep a record of whether messages we send you were delivered and read, so we know a confirmation reached you.
• Historical devotee records: name, gotra, phone number, address, and seva/payment details from past years' Brahmotsavam celebrations, kept from earlier record-keeping and used only to send temple communications and festival updates to those devotees.
• Technical/security information: your IP address is briefly recorded when you submit the booking form, purely to prevent spam and abuse — these records are automatically deleted after about 24 hours. Our hosting provider (Vercel) and database provider (Supabase) may also include IP addresses in their own standard server logs, as is normal for any website.

• To record and confirm your seva booking
• To send booking confirmations, seva reminders, thank-you messages, and Brahmotsavam festival updates over WhatsApp
• To reply when you message us on WhatsApp with a question
• To prevent spam, abuse, and fraudulent bookings

We send booking-related and festival messages using the official WhatsApp Business Platform, operated by Meta. Reply STOP to any message to stop festival and promotional messages; messages about your own bookings (confirmations, reminders, and thank-yous) may still be sent, as these aren't promotional in nature. Reply START at any time to resubscribe. If you have replied STOP, we keep a minimal do-not-message record (your WhatsApp number and the date) — see Section 7.

Payments for sevas are currently made directly by you, the devotee — either by UPI or by bank transfer (NEFT), using the details shown on the booking page — not through this website or any payment gateway we operate. We only ever store the reference number (UTR) you enter yourself, to help the temple office match your payment to your booking; we never see, collect, or store your card details, UPI PIN, or bank login, since that payment happens entirely inside your own banking or UPI app, outside this website. If we add an online payment provider in the future, we will update this policy to name it and explain what it collects.

We use a small number of service providers to run this website and send messages — each processes data as needed to provide its service, under its own terms and privacy policy:

• Supabase — our database and file storage
• Vercel — website hosting
• Meta / WhatsApp Business Platform — sending and receiving WhatsApp messages
• Cloudflare Turnstile — verifying that booking-form submissions come from a real person, not a bot
• GoDaddy — our domain name registrar

We do not sell your personal data, and we do not use it for advertising.

We keep booking and devotee records for as long as they're useful for the temple's records and for organizing future Brahmotsavam festivals. If you ask us to delete your personal data, we will do so within 30 days, except where certain records must be retained for the temple's accounting requirements — in those cases, we remove or anonymize identifying details wherever we're permitted to. The one exception where deletion already happens automatically, rather than only on request, is the brief IP address record kept to prevent spam on the booking form, which is deleted after about 24 hours.

If you have replied STOP, we keep a minimal do-not-message record (your WhatsApp number and the date). We keep it even if you later ask us to delete your other data, so we don't contact you again by mistake.

In line with India's Digital Personal Data Protection Act, 2023, you have the right to:

• Know what personal data we hold about you
• Ask us to correct inaccurate or incomplete data
• Ask us to delete your personal data
• Withdraw any consent you've given us, at any time

How to request access, correction, or deletion

Contact the temple office at petaanjaneyaswamy@gmail.com or +91 9440289149 with your name and mobile number, and tell us what you'd like us to do. We will respond and act on your request within 30 days. To protect your data, we will verify that a deletion request genuinely comes from you — for example, by confirming it from the same WhatsApp number on our records — before acting on it.

A few practical limits on deletion: removing your data from our active systems does not immediately remove it from routine backups or from our hosting and database providers' own platform logs, which are overwritten automatically on their normal cycle rather than kept indefinitely. And if we've already sent you a WhatsApp message, that message remains on your own phone (and within WhatsApp's systems) regardless of any request made to us — we can only stop sending new messages and remove our own records going forward.

We take reasonable measures to protect your information, including:

• All traffic to and from this site is encrypted (HTTPS)
• Database access is restricted with row-level security policies, so data is only reachable through the access paths our application explicitly allows
• Volunteer login PINs are stored as one-way cryptographic hashes, never as plain text
• Photos, voice notes, and other files you send us on WhatsApp are stored in a private location that only temple administrators can access, never made public

No method of storing or transmitting data is 100% secure, but we work to protect your information using industry-standard practices.

We may update this Privacy Policy from time to time, for example as we add new features to this website. We will update the "Last updated" date above when we do.